Operations Manager – 1-800-GOT-JUNK? Full-Time | Leadership Role
Are you a driven leader who thrives in a fast-paced, people-first environment? Do you know how to motivate a team, drive performance, and deliver an exceptional customer experience every day?
At 1-800-GOT-JUNK?, our Operations Managers are the engine behind our success. You’ll lead from the front—coaching teams, optimizing daily operations, and driving revenue growth while maintaining the high standards that make us the most trusted name in junk removal. What You’ll Do
Lead, coach, and develop a high-performing team of Junk Removal Specialists
Drive daily revenue, sales performance, and profitability
Monitor KPIs and implement strategies to improve efficiency and results
Ensure exceptional customer service on every job
Oversee scheduling, routing, and operational logistics
Recruit, train, and onboard new team members
Maintain safety standards and ensure compliance across all operations
Handle customer concerns and resolve issues quickly and professionally
What We’re Looking For
Proven leadership experience (operations, logistics, or service-based industry preferred)
Strong sales mindset with the ability to coach and drive team performance
Excellent communication, problem-solving, and decision-making skills
Ability to thrive in a fast-paced, hands-on environment
Highly organized with strong attention to detail
Comfortable analyzing performance metrics and making data-driven decisions